= Pulso 2.x Proposal =

== Technological upgrades ==

=== Upgrade 1: Adapt Pulso to function as software-as-a-service ([milestone:'2.0 (SaaS)' milestone 2.0]) ===

This will allow multiple NGOs to create accounts so they may manage their own surveys and data. Required additions to the site would include:

 * Group accounts so site users are cordoned into their own space where they manage only their surveys and data. (6 hours)
 * Public site showcasing the service with pricing info, service details, support info. (5 hours)
 * Signup process that allows NGOs to create their own accounts. (6 hours)
 * Stripe API integration for accepting credit cards. (5.5 hours)
 * Account management UI for master account, users, billing. (4.5 hours)
 * Billing processor that tallies SMS usage and bills account holders for the cost of sending SMS, sends and manages invoices, canceling accounts on non-payment. (10 hours)

It will also include an ecommerce component so the fees to send SMS messages are billed through Pulso. With a large number of SMS messages sent through our one reseller account would be able to purchase SMS credits in a lower-priced tier that would give us leverage to resell SMS credits on discount. We would be able to use a small margin of cost mark-up to support other fees for maintaining the site. This of course would require the formation of a business structure, internal agreements and bank accounts. This would be a big step, but would be the best way to make it easily accessed by the world.

=== Upgrade 2: Generate a unique SMS phone number for each survey ([milestone:'2.1 (virtual numbers)' milestone 2.1]) ===

This will allow survey concurrency, and also makes it easier to publish the survey in pubic advertising where the participant initiates the survey. This is a more realistic approach than collecting phone numbers first, and initiating the surveys from our end. Work to complete this includes:

 * SMS API modifications (1 hour)
 * Generate/revoke number for survey (3 hours)
 * Response processor for multiple numbers (2.5 hours)
 * UI enhancements (1 hour)

=== Upgrade 3: Dispatch module ([milestone:'2.2 (dispatch module)' milestone 2.2]) ===

This is the component that started our original idea. It will allow Pulso to be an SMS conduit between migrants and NGOs. Dispatch options could include:

 * Auto-reply with specific info
 * Summoning NGO support (auto-forward incoming SMS to NGO via email or phone)
 * Reporting issues

=== Miscellaneous improvements ([milestone:'2.3 (miscellaneous)' milestone 2.3]) ===

We would like to continue refining Pulso ONG along the lines of the current design. These changes include:

 * Add drag-and-drop to reorder questions (instead of the Rank field). (2 hours)
 * In the admin interface add indications to questions that use advanced survey logic. (0.5 hours)
 * Convert the admin interface command links into a actions menu. (1 hour)
 * Explore an option to automatically publish data (sending it to a open data broker) or create a permanent public URL to download the data from a survey (which an open data broker could pull from). (2 hours)


== Screen designs ==

=== New home page ===
[[Image(https://trac.strangecode.com/_pulso/v2.0/screens/pulso-home.png)]]

=== Sign up form ===
[[Image(https://trac.strangecode.com/_pulso/v2.0/screens/pulso-signup.png)]]

=== Account settings (after logging in) ===
[[Image(https://trac.strangecode.com/_pulso/v2.0/screens/pulso-settings.png)]]

=== Account users ===
[[Image(https://trac.strangecode.com/_pulso/v2.0/screens/pulso-users.png)]]

=== Create survey ===
[[Image(https://trac.strangecode.com/_pulso/v2.0/screens/pulso-survey.png)]]

=== Create trigger ===
[[Image(https://trac.strangecode.com/_pulso/v2.0/screens/pulso-trigger.png)]]

=== Accounts administration (pulso staff only) ===
[[Image(https://trac.strangecode.com/_pulso/v2.0/screens/pulso-accounts.png)]]